|
|
|
|
|
|
by matthewmacleod
1320 days ago
|
|
|
I really do appreciate your view and want to stress that it’s not a personal attack on you or any other engineer at Spotify. Like any software project it’s very easy for someone outside to point at it and say “this is simple and you are bad for not doing better”, and that rarely reflects the complicated reality. But the flip-side of that is that every single time I try to use this software—something I fork over money for every month—it fails in some baffling, opaque way. At that level it’s more of a management and prioritisation issue - this is exactly the sort of thing that is likely to make me throw my hands up and switch to an alternative. |
|
|
It's weird that it actually fails in some ways, and constantly. But then, I myself use it only as a background music player during the week, and as a podcast player in my car, so I definitely don't use it in a variety of scenarios.
> At that level it’s more of a management and prioritisation issue
Actual failures are tracked and prioritised. Sometimes the fixes don't get propagated to all systems quick enough, or they are deprioritised because there's something that affects an even larger number of users (it could be anything from parity of features to bugs to certain behaviours).