[redthrowaway]

Again, you're missing the point. It's not about technological advancement (although speed and stability is huge), it's about how many tech-savvy people are recommending it to their mothers and IT managers. By that metric, Firefox is losing ground quickly to Chrome. Chrome is nicer to use and easier to recommend. Yes, those are subjective beliefs, but they're widely-held ones and that's what matters.

[bad_user]

     it's about how many tech-savvy people are 
     recommending it to their mothers and 
     IT managers

I know a lot of IT managers that aren't touching Google's products for fear of privacy issues. It's not always rational to think that way, however Google has a trust problem lately - which is also why Google Apps is not as successful as it should be, even though it freaking rocks - the thought that Google reads your emails is a terrifying thought for some.

I'll grant you that for a period of time I also started recommending Chrome - it was before Firefox version 4 got released, as for a moment I lost faith in Mozilla's ability to innovate.

However, now I'm back on Firefox because it is much better for me as a developer. And I also recommend it to normal people because I remember quite well what happened during the IExplorer's glory days and I don't want to help another monopoly on mobile browsers.

To me it is irrelevant if Chrome is better right now (although it isn't) - what is relevant is that I have more trust in Mozilla to guard my interests as a user. Google may be one heck of a company that did a lot of good things for our industry, however their interests do not necessarily align with those of the people.

[gujk]

Google Apps are quite effective at losing on their own demerits in a business environment, even without privacy concerns, though that is a big one. The main win over say MS suite is price and hosting, if you have a very small operation that doesn't have a large scale document base or mail base.