[cheesedoodle]

I registered and have not logged in since 2012. This is what I got 12 hrs ago. To me, It does not seem like they are charging me, seemingly because I never entered any billing data?

``` Dear cheesedudles,

Your current free subscription for FogBugz is expiring on October 16, 2022. To continue using FogBugz, please add payment details to your account today.

Because you're already a valued FogBugz user, we've automatically upgraded your account to include up to five individual users with your new paid subscription. Plus if you renew now, you qualify for 50% off any subscription tier, including the five-user license tier. Follow this link to upgrade your subscription plan now.

Trouble upgrading? Please create a ticket on our support portal support.fogbugz.com.

Enjoy your upgrade,

Team FogBugz ````

[SyneRyder]

I got that too, but there's an email that gets sent 3 - 4 hours after that one. Look for "Your Manuscript Account" from "FogBugz Customer Success". Of course, any billing attempt won't succeed without updated payment info (unless their next step is to try to send it to collections....)

"Hi!

This email is to notify you that we will be charging $31.25 to your prepaid account (Account URL: [redacted]) on Sep 17, 2022 for the following services:

- Monthly discounted (50.00%) fee for FogBugz for up to 5 users for the period September 17, 2022 to October 17, 2022. - ($12.50)

- Monthly discounted (50.00%) fee for FogBugz-TimeTracking for up to 5 users for the period September 17, 2022 to October 17, 2022. - ($6.25)

- Monthly discounted (50.00%) fee for FogBugz-Wiki for up to 5 users for the period September 17, 2022 to October 17, 2022. - ($6.25)

- Monthly discounted (50.00%) fee for FogBugz-Agile for up to 5 users for the period September 17, 2022 to October 17, 2022. - ($6.25)

Once these charges have been processed, they will appear on your online statement, available here:

[unique URL redacted]

For more information on billing, see our FAQ here:

http://help.fogcreek.com/9912/fogbugz-billing-faq

All the best,

FogBugz Customer Success

EDIT: Oh wow. Try clicking on that FAQ link. Or if you want to save a click, the ZenDesk reply says "Oops, this help center no longer exists. The company you're looking for is no longer using our help center."

[Loic]

Exactly the same flow of emails for me (same content) and all the links in the emails are not working.

[mrweasel]

Nothing is working. I thought that I'd be "nice" and login and cancel my account. Can't do that either, you just get a 500 errors from the sad Kiwi who now has to go live with his new evil masters.... Poor kiwi.

[krallja]

At least they haven't "upgraded" the 500 page kiwi – all the others have two mouths. Because they thought people wouldn't understand that a bird's beak is its mouth.