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by jonnathanson 5313 days ago
Andrew's thesis is very interesting, but he's a little too quick to throw out various babies with their bathwater. Take his dismissal of psychological approaches to advertising, for instance. Why? Why are sociology and psychology no longer relevant? Maybe they're irrelevant in the old-school, Don Draperesque sense of their use (i.e., people sitting around in a boardroom and telling narratives about What People Want, and so forth). But then again, no one's done advertising or marketing like that in 50-odd years.

Psychology is as relevant to digital advertising as it ever was in analog advertising, and it'll be massively more important in social advertising. Understanding how the human mind works, why it chooses what it chooses, and how people are influenced and, in turn, influence others -- these things are still the bedrock of advertising. Media types may rise and fall, but the human brain is still the human brain. Group behavior is still group behavior. Psychology and sociology will be increasingly important tools in the marketer's arsenal as we move into the media of the future.

It's not an either/or proposition between psychological theory and real-time data analysis. Savvy marketers should combine the two. Both have their place. (As you've pointed out, the piece tends toward too many "either/or" implications that needn't be).

1 comments

Weissman needs to differentiate more. He seems to be mixing up marketing, advertising and sales. I would argue that "people sitting around in a boardroom and telling narratives about What People Want, and so forth)" are still core to successful advertising.

At the core of advertising is the "idea" - almost similar to a startup. Neither number crunching nor some psychological tricks are able to replace this. In fact their purpose is in my opinion just to evaluate or optimize towards better follow up investments.

Now this might be a different story when talking about (direct)sales where you can try to quantify action-reactions related to a specific product. And for most businesses the role of marketing ("all processes for creating, communicating, delivering, and exchanging value") is far more complex than just Tweets, Facebook and Foursquare.

I mixed those concepts up purposely in order to make the larger point which is that we may be on the cusp of native monetization schemes - ones that are consistent with how users use web services
"...we may be on the cusp of native monetization schemes - ones that are consistent with how users use web services..."

Perhaps, but that doesn't negate the strategic fundamentals of either marketing, advertising, or sales. The emergence of breakthrough tactics -- even disruptive tactics -- does not necessarily upend strategy. In some cases, it simply allows the marketer (or advertiser) to pursue his/her strategy more effectively.

"The product sells itself" is, to some extent, a misperception. Even in the coming state of things. No product ever truly sells itself -- even if it is found in search, or recommended by a friend, or stumbled upon. The art and science of building, distributing, pricing, and positioning that product -- so that is is recommended by the right people to the right people, stumbled upon under the right circumstances, or searched for in the right context -- still draws upon all the knowledge built up in the marketing field to date.