Hacker News new | ask | show | jobs
by septimus111 1386 days ago
I had a non-masked Uber driver report me for not wearing a mask (I was wearing one). It was very strange, my guess is they didn’t like me for some reason and used the feature in a petty way…?
2 comments

This one happened to me too - except it was after the Uber asked me for my destination, and then didn't like it (I was going south from San Francisco, he wanted to stay in SF.)

Instead of just cancelling the ride, he reported me for being maskless in order to get a free cancellation that didn't hurt his driver profile. When I wrote Uber Support to explain I was wearing a mask (and had completed a mask-photo before I could request my next ride), they lectured me on mask-wearing and essentially accused me of lying. Note that I have a 4.9 star rating over 5,000+ Uber rides, so it's not like I'm an infrequent customer or repeat trouble maker.

I cannot even imagine wanting to continue using Uber, after this.

No need for a ban, I'm outta this hellhole.

The driver might have got you confused with someone else.

When I get frustrated by inexplicable behavior of strangers, Hanlon's Razor helps a little distancing myself and limit the pain brooding about it would cause...

Almost certainly the driver was using an Uber feature to their advantage. They use Uber every single day and talk to each other - they know how to act so that they get what they want.

"Non masked rider" is probably a way of getting a fee back or invalidating a bad review or something.

Yes it could be that they got a bad review from someone else and retaliated on the wrong person. Where is the fun in not getting peeved by these things though? ;)