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by avree 1377 days ago
This one happened to me too - except it was after the Uber asked me for my destination, and then didn't like it (I was going south from San Francisco, he wanted to stay in SF.)

Instead of just cancelling the ride, he reported me for being maskless in order to get a free cancellation that didn't hurt his driver profile. When I wrote Uber Support to explain I was wearing a mask (and had completed a mask-photo before I could request my next ride), they lectured me on mask-wearing and essentially accused me of lying. Note that I have a 4.9 star rating over 5,000+ Uber rides, so it's not like I'm an infrequent customer or repeat trouble maker.

1 comments

I cannot even imagine wanting to continue using Uber, after this.

No need for a ban, I'm outta this hellhole.