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When I visited America(coming from Europe) that was the biggest shock to me too - we went for a meal with coworkers, the service was absolutely terrible, food was bad, we felt unwelcome the entire time. So at the end of the service I say - well, it was an awful experience, that means we don't leave a tip, right? No no no - say our hosts - you have to leave a tip, otherwise you look like a jerk. I was like.....but surely.....the whole idea of a tip is to reward good service, right? If the service was bad, then why would you tip? I still think about it sometimes. It's like the whole idea of tipping "maybe" started with good intentions(rewarding good service) but now transformed into some kind of idiotic virtue signalling(because at the end of the day, what if we look like jerks for not tipping? literally none of us will ever enter this restaurant again, the only thing we achieved by tipping was rewarding bad service, nothing more nothing less). |
Unfortunately, minimum wage laws in the US have exemptions for workers who are expected to make most of their money through tips, which means that most restaurants pay them well under the "minimum". The question I'd ask in this situation isn't whether the service was good, but whether it was so bad that I think the employees involved don't deserve to even get paid minimum wage. I've yet to ever come to the conclusion that no tip is deserved, and in practice I struggle to think of any circumstance in which the service could be bad enough to deserve that. I guess if I was actually physically harmed due to malicious intent or something then it would maybe warrant that, but I don't think I'd realistically stick around to even eat in that case.