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by dzikimarian 1382 days ago
I've one from EU distribution for over half a year now. There were some very minor issues with the interface at the beginning(removed with updates later). Apart from that all is great. If there are multiple crashes per day I would get it replaced, because it's clearly faulty unit.
1 comments

It's a high value connected device with error reporting.

If it were crashing multiple times per day, you'd hope that Google would proactively contact the user and offer a replacement.

That's a cool idea. Using the telemetry to find (unusually) faulty hardware and reaching out to the customers to proactively offer a replacement could be some next level customer service.
One can dream ...