[londons_explore]

It's a high value connected device with error reporting.

If it were crashing multiple times per day, you'd hope that Google would proactively contact the user and offer a replacement.

[delusional]

That's a cool idea. Using the telemetry to find (unusually) faulty hardware and reaching out to the customers to proactively offer a replacement could be some next level customer service.

[amelius]

One can dream ...