[Aeolun]

I kinda feel like half of the message here is “We listen to our community, we just don’t always act on it.”

I realize that’s healthy, but the way they’re going about it makes me feel like they’re trying to weasel out of it or something.

I’m left with a mild feeling of disappointment and I’m not sure why.

[yjftsjthsd-h]

I think the problem is that as an external observer, it's almost impossible to distinguish "we listen but don't/can't always act on it" and "we don't listen", because they produce the same actions and are only possible to tell apart by closely following the exact communications (which isn't always possible since some happen in private, and is unreliable anyways if some is trying to appear engaged while not actually listening).