[yjftsjthsd-h]

I think the problem is that as an external observer, it's almost impossible to distinguish "we listen but don't/can't always act on it" and "we don't listen", because they produce the same actions and are only possible to tell apart by closely following the exact communications (which isn't always possible since some happen in private, and is unreliable anyways if some is trying to appear engaged while not actually listening).