[Noos]

You are working with him to create a solution and should ask questions from a shared point of view. Your questions instead sound like you are doubting him.

"How can this make our checkout page better?" "What benefits do other companies get from using React?" "Is it feasible to change technology at this time?" "There might be implications if we switch, like..."

You are not understanding why they should consider it; you are subtly asking them to justify why they are bothering you.

[gongador]

> Your questions instead sound like you are doubting him.

Respectfully, I disagree: _to you_, the "questions instead sound like you are doubting him".

Maybe it even sounds that way to most people. It doesn't to me.

I have been in very similar situations, and having experienced the frustration of communications failure, I've tried to take other approaches.

A few times I've prefaced my questions with something along the lines of: "In order to answer your question I'm going to have to ask some questions; a few of them may not make sense to you, but it's just the way I function".

It has not helped. One time it was met with a kind of "gee, here you go again, giving a lecture on how special you are."

The crux of the matter is that I _need_ to do that if I am going to give a helpful answer to the question that I was asked. Either the manager's question is important and warrants a thoughtful reply, or it's unimportant, in which case almost any kind of reply is ok.

I think the problem, in a nutshell, is neurotypical people's absolute refusal to acknowledge when they're wrong -- for example about what a normal way for an employee to respond to the question: "should we switch to React?" is.

There _is_ no normal way. But neurotypical people, stereotypically, labor under the incorrect assupmtion that there is one. And the discussion in this thread has, in my opionion, made that extremely evident.

[gongador]

To clarify: sure, I'm wrong in the sense that there is a normal way if we by 'normal' mean 'most people do it like this'. Unfortunately, 'normal' almost always also carries a meaning of 'the proper way'.

Also, something that's normal (in the sense of 'most common') in, say, the US is not necessarily normal in, say Norway or Thailand or Zambia.

[Volundr]

I'm hesitant to reply further in this thread because I get the feeling I've made some people feel attacked and criticized which is not my intent, but I really don't think the issue here is the neurotypical manager's inability to admit they are wrong. Everyone in this conversation is wrong. Everyone believes that both sides of this conversation are having the same conversation, when instead each side is having a different conversation.

To the engineer, they've been asked a specific question "should we rewrite in React?". They assume the manager's has a specific motivation for asking, because the engineer would have a specific motivation for asking, and are asking questions to try to get at that motivation and determine if React will fill the manager's needs. The engineer is having a reasonable conversation.

To the manager, they've asked an open ended question "should we rewrite int React? What are the reasons why and why not? What issues could it address? What are the drawbacks? Any guess on time-frame? Cost?". The question "what issues is the site having that React could address?" is contained in the manager's question. The manager is also having a reasonable conversation.

The breakdown happened when both sides fail to realize that the other person is having a completely different conversation than they are. To the manager turning around and asking them "what issues are you hoping to address with React?" is the same as if someone asked "does this truck have a lot of horsepower?" and I replied "I don't know, how much horsepower does this truck have?" I'm echoing the question back at them. It's confusing and they don't understand why I'm doing it, and it's naturally going to make them feel uncomfortable and agitated. Meanwhile the engineer doesn't understand why they someone is getting agitated over their reasonable fact-finding questions and start getting... well confused and agitated.

In general, I actually blame the manager more for this breakdown in communication, and that's where I'd put the majority of my coaching efforts. After all, probably 95% of a manager's job is communication, and I view understanding how to change your communication to establish a rapport with other people working outside your framework to be part of the job (this kind of breakdown can happen a hundred different ways, it's not just neurotypical vs non). Sadly, most managers never getting any kind of training on this, and many (most?) are abysmal at it.

But the fact is both sides of this conversation failed to understand the conversation the other person was having. No one is "wrong" or everyone is.

[larve]

I fully agree with this.

I brought this example up because clearly there is a problem here. But, no one is wrong, and shutting down the conversation as "you just can't admit when you are wrong" is not productive for anyone (since no one is wrong). Maybe the conversation will go nowhere, and because I might be completely oblivious to that fact (I try to be, but it's a lot of work), it helps if the manager, whose job it is to facilitate communication, becomes aware of what is going on, and says "I know you are trying to establish context, but it sounds like you are just echoing my questions back at me. I actually want a list of reasons why YOU think it is a good or bad idea. I won't mind if you assume things; we can clarify that later". I have absolutely no problem being interrupted that way; that makes a lot of sense and helps everybody. Once I know people won't mind me riffing without making absolutely sure we are talking about the same thing, I can go with that just fine.

This assumes good faith and open-mindedness on both sides. Assuming I am being arrogant, dismissive, know-it-all, won't back off, can't admit I am wrong, when I am trying not to, helps nobody.