[asdajksah2123]

Their technology advantage disappeared the day MLBAM started doing non-MLB stuff. You saw this most clearly with the HBO Go Game of Thrones season premieres. The first time they did it, it was with an in house solution built by a Microsoft veteran (who for some reason decided to build a team in Seattle), that absolutely failed.

The next season they outsourced to MLBAM and it was flawless.

And would you know it. Disney bought MLBAM.

Although now there are several content producers who can match up with Netflix, with their in house teams.

What I will never understand though was Netflix voluntarily choosing to eliminate the tremendous data collection operation they had in their rating system. One of Amazon's biggest advantages are the reviews. Netflix had that in the media space. They decided to throw it away for a system which has no user input (so no moat) where anything that is presented to you is invariably rated 99%. It makes absolutely no sense.

[function_seven]

I remember actually rating shows and movies on Netflix. There were stars and I could give as many or as few as I wanted.

Now they give me some stupid thumbs-up/-down thing, and I just give them the finger in response. Ratings on Netflix are useless now.

I do have one huge bit of praise for them: the cancellation process was absolutely painless. Not being snarky, I really appreciated that! (Contrast with trying to cancel SiriusXM, or Spectrum Internet; both painful)

[zdragnar]

Try cancelling Waste Management residential trash pickup. I had to repeat myself over and over that I was cancelling because I was moving to an area they didn't serve, and no, I would not give them my new address to check.

After finally convincing them that yes, I really did want to cancel, I was about to hang up and decided to double check that my auto-pay billing would be cancelled too.

"Oh no, if you're enrolled in auto-pay, you have to call the billing department to stop that."

I was so angry I nearly lost my composure with the lady on the phone who clearly wasn't responsible for such an asinine setup. I wonder how many people got charged for services never rendered and didn't want to deal with their bullshit enough to fight for a refund because they didn't know they had to cancel that separately.