[function_seven]

I remember actually rating shows and movies on Netflix. There were stars and I could give as many or as few as I wanted.

Now they give me some stupid thumbs-up/-down thing, and I just give them the finger in response. Ratings on Netflix are useless now.

I do have one huge bit of praise for them: the cancellation process was absolutely painless. Not being snarky, I really appreciated that! (Contrast with trying to cancel SiriusXM, or Spectrum Internet; both painful)

[zdragnar]

Try cancelling Waste Management residential trash pickup. I had to repeat myself over and over that I was cancelling because I was moving to an area they didn't serve, and no, I would not give them my new address to check.

After finally convincing them that yes, I really did want to cancel, I was about to hang up and decided to double check that my auto-pay billing would be cancelled too.

"Oh no, if you're enrolled in auto-pay, you have to call the billing department to stop that."

I was so angry I nearly lost my composure with the lady on the phone who clearly wasn't responsible for such an asinine setup. I wonder how many people got charged for services never rendered and didn't want to deal with their bullshit enough to fight for a refund because they didn't know they had to cancel that separately.