Hacker News new | ask | show | jobs
by ribosometronome 1425 days ago
>I far prefer the transparent pricing of Tesla

An interesting comment considering this is above a story of Tesla cutting functionality via a software update for a customer years after purchase and demanding thousands to undo it. That sort of stuff, their lackluster QC and the erratic behavior of the CEO has me pretty skeptical of them as a company.
2 comments
BobLaw 1425 days ago
If you read the story or the comments the car had a 60kwh battery replaced under warranty but only a 90kwh was available. Procedure was to set the battery firmware to 60 kwh but for whatever reason that didn't happen. The car was then sold twice until someone found the discrepancy and fixed it. Nobody received anything less than they paid for from Tesla.

The current owner may have been deceived by one of the previous sellers but that's not something your can really blame on Tesla

link
alasdair_ 1425 days ago
If it shows up in Tesla’s software as a 90 kwh battery then it is absolutely something you can blame on Tesla.
link
BobLaw 1425 days ago
What kind of insane argument is that?

If you order a Toyota Camry and the transporter drops off a Ferrari at your door screaming WELL IT SAYS FERRARI ON RIGHT THERE ON THE CAR isn't in any way a valid argument.

They're just going to tell you that's nice but so what that's not where the discrepancy is in the first place. The order says Toyota, the invoice say Toyota, the transport slip says Toyota, etc, etc.

link
yellowapple 1425 days ago
Okay but Ferrari can't remotely turn that Ferrari into a Camry.
link
BobLaw 1425 days ago
Nothing happened remotely, the discrepancy was noticed when the car was brought in for a service.
link
yellowapple 1425 days ago
And a service center can't turn that Ferrari into a Camry, either.
link
yellowapple 1425 days ago
If you read the comments, you'd have seen the analogy to Apple repairing a laptop with slightly better parts and then deciding multiple years later to software-nerf it. I don't know about you, but I'd be livid - in both cases.
link
BobLaw 1425 days ago
You would be livid you got exactly what you paid for?
link
yellowapple 1424 days ago
In this analogy, I paid for the full hardware. That Apple or Tesla didn't charge some previous owner ain't my concern.
link
pkaye 1425 days ago
Tesla has its issues but the dealers barely give any value to the customer.
link