[BobLaw]

If you read the story or the comments the car had a 60kwh battery replaced under warranty but only a 90kwh was available. Procedure was to set the battery firmware to 60 kwh but for whatever reason that didn't happen. The car was then sold twice until someone found the discrepancy and fixed it. Nobody received anything less than they paid for from Tesla.

The current owner may have been deceived by one of the previous sellers but that's not something your can really blame on Tesla

[alasdair_]

If it shows up in Tesla’s software as a 90 kwh battery then it is absolutely something you can blame on Tesla.

[BobLaw]

What kind of insane argument is that?

If you order a Toyota Camry and the transporter drops off a Ferrari at your door screaming WELL IT SAYS FERRARI ON RIGHT THERE ON THE CAR isn't in any way a valid argument.

They're just going to tell you that's nice but so what that's not where the discrepancy is in the first place. The order says Toyota, the invoice say Toyota, the transport slip says Toyota, etc, etc.

[yellowapple]

Okay but Ferrari can't remotely turn that Ferrari into a Camry.

[BobLaw]

Nothing happened remotely, the discrepancy was noticed when the car was brought in for a service.

[yellowapple]

And a service center can't turn that Ferrari into a Camry, either.

[BobLaw]

What nonsense are you talking about? This sort of stuff happens in construction all the time. If the wrong materials get delivered to you site they absolutely can and will come take what you didn't pay for and bring you the correct materials.

Same thing if any enterprise hardware or software is provisioned incorrectly. Same thing with telecom.

Same thing with cars. If the wrong car gets dropped off they can and absolutely will send a truck to retrieve it.

[yellowapple]

If you read the comments, you'd have seen the analogy to Apple repairing a laptop with slightly better parts and then deciding multiple years later to software-nerf it. I don't know about you, but I'd be livid - in both cases.

[BobLaw]

You would be livid you got exactly what you paid for?

[yellowapple]

In this analogy, I paid for the full hardware. That Apple or Tesla didn't charge some previous owner ain't my concern.