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by oblio 1435 days ago
I bought a wireless HP printer.

Besides the fact that I never printed anything from my phone.

It literally required reinstallation (not restart!) to print again, every time, on Windows.

It needed an HP account to be able to scan. Locally.

I just chucked it out and got a USB Brother.

2 comments

> It needed an HP account to be able to scan.

You can use Windows apps to do the scanning without creating an HP account.

Yeah my mom has HP wireless printers and I always uninstalled the HP software and it works every time without having to install anything else.

Maybe because I’m used to the MacOS world but that should be the default first thing you try is do nothing and let the OS handle it.

Some new HP printers lock scanning on the printer side unless you sign in with an account, any printer with an e at the end of the model number won't even let you print to 9100 without an account.
A (very) recent HP inkjet firmware update just broke all inkjet cartridges older than about 18 months. Including cartridges from HP.

Neither the on-device or OS mediated error messages explained this. I only figured it out from other angry users on reddit.

How was my mom supposed to have figured this out? She didn't know that her printer had updated itself a few days earlier. She doesn't even know what a firmware update is.

In a world of class action suites over batteries, chargers, keyboards, etc., why isn't HP being sued?