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by specialist
1427 days ago
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A (very) recent HP inkjet firmware update just broke all inkjet cartridges older than about 18 months. Including cartridges from HP. Neither the on-device or OS mediated error messages explained this. I only figured it out from other angry users on reddit. How was my mom supposed to have figured this out? She didn't know that her printer had updated itself a few days earlier. She doesn't even know what a firmware update is. In a world of class action suites over batteries, chargers, keyboards, etc., why isn't HP being sued? |
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