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by prmoustache
1463 days ago
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Well in europe regulations have kind of forced 2FA (which is not bad in itself). At the beginning most banks were relying on sms but most of them are phasing it out. Problem is instead of choosing a TOTP which would have been compatible with any OS/device they favor their own proprietary app with a push based solution. This suck. No idea about other continents but my MX girlfriend is locked out of her own MX bank account until she go there to sort this out because she do not have her original mx phone number anymore. |
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Paypal has recently locked me out of my account, because I don't have a mobile phone number. Why would I?
I have a landline phone, and, I have terrestrial high speed internet.
So I have an Android tablet with wifi. It works at home, and worked when I used to goto office. I have voip too.
However, there is no mobile service in my area. I'm very rural, so it's fine a few miles from my home, but not anywhere on my land.
Paypal has my landline number, but recently insists I add a mobile phone for SMS auth.
It is unclear to me how this could possibly help.
Should I decide to spend cash on a mobile phone, just and only just for paypal, I'd have to try to login, drive a few kms to town, get the SMS code, then return.
Surely, a timeout would happen by then. Not to mention the entire idea is absurd and smacks of ineptness on Paypal's part.
Talking to paypal results in support personalle who literally do nothing but search a database and respond with circular, broken logic. I was even told repeatedly to login, to open a ticket, about not being able to login.
And this was not just one support person either.
Any push to speak to a supervisor results in a disconnect on transfer.
I have been with paypal almost 20 years. It appears that will soon end.
Bah.