[sivers]

I've founded many companies of many sizes, from 0 to 85 employees, over the last 25 years.

I've used many business banks in many countries. (Wells, Citi, HSBC, ING, BoA, BNZ, OCBC, DBS, Wise, even private banks.)

But I've never been so impressed and happy with my bank as I am with Mercury.

Mercury continues to impress me, even though right now I'm a super-small-fry, their service, features, and attention are top-notch. I love them. I'm a Mercury fan.

[_vvhw]

Wow, this is high praise coming from Derek Sivers.

This should immediately be on Mercury's landing page. :)

[felipemnoa]

I believe they are doing things right now that do not scale so that they can get reviews like yours. It is a strategy to create loyal customers at the beginning.

I'm not sure but I think PG has talked about this strategy.

[immad]

Support is <5% of our revenue.

If the product mostly does what it should then support costs shouldn’t be crazy.

(Assuming that’s the part that you think is unscalable for us)

[aaaaaaaaata]

> If the product mostly does what it should then support costs shouldn’t be crazy.

One of the huge benefits of not hacking your product together as fast as humanly possible!

[divyekapoor]

+1 - have had a super solid amazing experience with Mercury. Highly recommended.