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by themacguffinman 1469 days ago
So what if their product is arguably poorer in quality than it used to be, so what if there are spammed-out reviews or whatever? You're not showing that any of their competitors are better in the eyes of most consumers, and they definitely have competitors, very large ones in fact (eg Walmart, AliExpress, eBay).

If you think Amazon is unfairly using their monopoly to keep others out and capture the market, state your claim. If you think competitors could do better, prove it with consumer choice.

Walmart or Shopify or eBay or wherever you want to shop are just a click away. If consumers think they can do better, then they will. I have already ditched Amazon for all those reasons. But you cannot speak for others.

1 comments

Consumer choice is binary, but it's not always tied to quality. There are factors like information asymmetry. Superior competitors may not be able to get a word in edgewise when the dominant player is able to blanket the airwaves with its brand. A disproportionately dominant position becomes a kind of monopoly of its own when its reach and resources are so much greater than the next set of competitors.

The competitors you list also aren't head-on in competition with Amazon. Aliexpress predominantly serves non-American markets. eBay, like it, is an auction site. Shopify does not have one central market, it's completely decentralized. Walmart is the most similar to Amazon, and perhaps with its acquisition of Jet.com and its growing investments in ecommerce, it may yet prove to be a lasting competitor. Stay tuned.

No it's not always tied to quality, it's just tied to what they want. If consumers don't prioritize quality, that's their rightful choice in the market, it's no one else's place to tell them what they should prioritize.

Greater reach and resources is part & parcel of being the top consumer choice. If they blanket the airwaves, if there is some asymmetry, still who cares? You're going to have to show how consumers do not have a choice or how it doesn't help consumers.

Because regardless of how intense Amazon's marketing and reach get, their competitors are still one click away. Finding out about competitors is one search query away, one media article away, or one advertisement away. Frankly, if a consumer is unable to expend the minimal effort to find & choose an Amazon competitor to buy a product, they're basically not trying at all. And not trying is their choice.

Consumers don't have a choice if there is information asymmetry and they are unaware of better offerings. And as I have illustrated, there is no single "Amazon competitor" as they are all online retailers in different spaces. Even Walmart's e-commerce initiatives are relatively new. A cursory search of competitors yields this list (https://www.shopify.com/blog/amazon-competitors) which has eBay (auction house, not in same class), Walmart (relatively new entrant to online space), Flipkart (India), Target (brick-and-mortar, smaller footprint than Walmart), Alibaba (China and APAC), Otto (Europe), JD (China), Netflix (only a competitor in streaming), and Rakuten (Japan and APAC).

As far as anti-competitive behavior, I will defer to luminaries more informed than I

https://www.yalelawjournal.org/note/amazons-antitrust-parado...

https://www.natlawreview.com/article/amazon-wins-ruling-resu...

Yes they do have a choice. Information asymmetry does not remove choice, it's just an asymmetry. Are you really telling me you don't have a choice to shop beyond Amazon? Consumers can't know enough to find other ways to shop besides Amazon? Do you know a single person who thinks Amazon is the only possible shopping option, either online or in-person?

It doesn't matter if there isn't a direct Amazon competitor. All large companies compete on multiple fronts. It does not mean there is no competition in shopping.

I don't respond to essay dumps like this. If you want to say something, you're going to have to say it or quote it.

Most people do consider Amazon as the default and online shopping retailer for general goods, as opposed to specialized needs such as secondhand products (eBay, Craigslist, Facebook Marketplace) or specialized products (Wayfair for furniture, boutique retailers).

If you refuse to engage further in this conversation, that is your prerogative and it is noted. We can consider this matter closed.

Ok, a lot of people see them as the default retailer, but they still have a choice where to shop. They can and do still shop elsewhere. A default perception does not remove their choice. Still not a single example where consumers actually lack a choice.

Essay dumping is not conversation. Although it is also your prerogative to avoid conversation as well.

everyone is award apple brand cables are good quality compared to 4 dollar cables on amazon