In Sony’s defense, they have much less of a direct-to-customer channel than Apple does. They’re at the mercy of their retail partners (which they don’t directly control) to fix this problem.
They have their own store where they could implement a queue.
I would have been happy to place an order and then wait a year. Instead I did the follow a guy on twitter to find out when consoles are available and then use Firefox containers to make a bunch of simultaneous orders. It worked, but I’d rather just pay some money and sit in a queue.
Great. They have enough power to say, “hey, if you want to sell our product moving forward, we are going to ask you implement a preorder system by XX date. If you don’t we will, unfortunately, have to prioritize our limited supply to other retailers do to the ongoing high volume of scalping.”
OP says "they have a store", they're saying with that store they could implement a queue where i can buy now knowing it may be some months before i see it in the mail. as it is they have a mailing list you sign up to be notified when consoles are in stock
I would have been happy to place an order and then wait a year. Instead I did the follow a guy on twitter to find out when consoles are available and then use Firefox containers to make a bunch of simultaneous orders. It worked, but I’d rather just pay some money and sit in a queue.