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by maratc 1519 days ago
> That's a social problem being attacked with technology

Any problem in the last couple of centuries is being attacked with technology. That's what the industrial revolution is about.

Steam engine? That's a transportation problem being attacked with technology. Covid vaccines? That's a healthcare problem being attacked with technology. Anti-missile missiles? That's an international relations problem being attacked with technology.

1 comments

> Steam engine? That's a transportation problem being attacked with technology

steam engine has been adapted to transportation, after transportation was invented, they haven't solved any social problem.

there wasn't a transportation problem, there was a problem applying the technology to transportation, for lack of better alternatives.

steam engine in cars were banned until 1920s, so cars used electric engines.

it worked (kinda) on trains

main application of steam engine still remains steam turbines for power (electricity) generation, which is a modern technological challenge by itself.

> Covid vaccines? That's a healthcare problem being attacked with technology

COVID vaccines helped an economic problem, people would have survived by avoiding contacts

they have been in fact deployed firstly and foremost in developed (AKA rich) countries (2.8 billion people around the world are still waiting to get their first shot).

modern drug manufacturing is not about society anymore and hasn't been for at least a century now.

> Anti-missile missiles? That's an international relations problem being attacked with technology.

That's a warfare problem that has always been about technology, since forever.

What needs to be explained is why throwing technology at power generation problems, economic problems, healthcare problems, or warfare problems is seemingly ok, but social problems are a no-go zone.
Not all social problems, just those where the people involved have opposing goals. And even then, it's not so much a no-go as unlikely to work. We can tackle problems like advertising and recruiting for local hobby groups. But people will actively subvert, exploit, or ignore software meant to enforce social norms. Anti-cheating software restricts what honest users can do, and cheaters will find a way around it if they like the game enough. DRM is a ham-fisted attempt to force digital media, an industry with virtually no distribution costs, into existing financial models. Solving the problem of encouraging artists to produce work with the promise of money is hard, but DRM isn't solving it.

Social problems are just very hard to solve, and they're rarely made simpler by automation or algorithms. They often require trust in another person's intent.

> just those where the people involved have opposing goals.

This describes every competition ever; person A wants the winner to be A, but person B wants the winner to be B. Should we stop doing doping tests at Olympic games, as it's an application of (non-free) technology to a social problem?

Medical tests are only part of the solution there. They would be worthless without the more important component: a trusted third-party tester. As we've seen with DMCA takedowns on YouTube, an automatic third-party arbiter ends up favoring one side. Usually the one who learns to game it.
And or the ones funding it.

That dynamic is exactly why so many people oppose electronic voting, electronic court "guidence" and other similar things.

People are super messy, complicated and the strength of automation coupled with the allure of doing less work is the root cause for an awful lot of unnecessary grief, despite let's say for discussion, the best of intent.

The imaginary solution works reliably in 100% cases, but the available solution works only in 99%. Should we accept that practical solution in the interim, or should we dismiss it and fall to a "perfect solution fallacy"?
Because using technology to solve social problems leads to restraining people's personal freedom, choices, and expression in a much more direct manner than other domains of problem solving.

Furthermore, this restraint tends to impact people unevenly. As ineffective as the government may or may not be, at least the goal is for all people to be considered equal in the eyes of the law. With technology the power lives with those who own and create the technology, who have even less oversight and accountability than those who make the laws.

The inequality issue exists as well with Covid vaccines and with weapons — other applications of technology, so societal problems are not standing alone there. The unequal access to nuclear weapons is... a good thing I guess? What still needs to be explained is why throwing technology at power generation problems, economic problems, healthcare problems, or warfare problems is seemingly ok regardless of inequality, but social problems are a no-go zone.
It is about technology alignment, and the nature of people.

Right now, our tech is not capable of understanding meaning a mere child does easily. This makes it very poorly aligned with the problem domain in that applying it will create at least as many and probably more problems than it will solve.

Other problem domains have seen better tech alignment and have also seen greater success, though one could argue we also poorly understand the new problems created in some cases. (Global warming makes burning fuels a much worse deal than initially believed)

The side effects inherent with such blunt instruments as appear to be required to apply tech to social, human problems warrant consideration well beyond, "just because we can."

In the future, when our tech is much better, perhaps it can address human, social problems with far fewer costs to those subjected to the solutions.

Just how much control over your life and expression do you feel is necessary?

Right now it is well beyond anything I feel good about and it has just gotten started!

This thread has started with a problem of cheating in online games (like head-aiming bots in first-person shooters) and (non-free) anti-cheating software as a solution to that (not ideal, but closing that gap somewhat). GGP pointed out it's "a social problem" and suggested we shouldn't attack it with technology (anti-cheating software). I still stand unconvinced with regards to that.

Otherwise, I had been denied boarding in the Covid era because the software had had a bug, so I tend to generally agree with your sentiment that the technology has too much control over my life already.