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by vharuck 1528 days ago
Not all social problems, just those where the people involved have opposing goals. And even then, it's not so much a no-go as unlikely to work. We can tackle problems like advertising and recruiting for local hobby groups. But people will actively subvert, exploit, or ignore software meant to enforce social norms. Anti-cheating software restricts what honest users can do, and cheaters will find a way around it if they like the game enough. DRM is a ham-fisted attempt to force digital media, an industry with virtually no distribution costs, into existing financial models. Solving the problem of encouraging artists to produce work with the promise of money is hard, but DRM isn't solving it.

Social problems are just very hard to solve, and they're rarely made simpler by automation or algorithms. They often require trust in another person's intent.

1 comments

> just those where the people involved have opposing goals.

This describes every competition ever; person A wants the winner to be A, but person B wants the winner to be B. Should we stop doing doping tests at Olympic games, as it's an application of (non-free) technology to a social problem?

Medical tests are only part of the solution there. They would be worthless without the more important component: a trusted third-party tester. As we've seen with DMCA takedowns on YouTube, an automatic third-party arbiter ends up favoring one side. Usually the one who learns to game it.
And or the ones funding it.

That dynamic is exactly why so many people oppose electronic voting, electronic court "guidence" and other similar things.

People are super messy, complicated and the strength of automation coupled with the allure of doing less work is the root cause for an awful lot of unnecessary grief, despite let's say for discussion, the best of intent.

The imaginary solution works reliably in 100% cases, but the available solution works only in 99%. Should we accept that practical solution in the interim, or should we dismiss it and fall to a "perfect solution fallacy"?
False choice.

What we can do put process in the mix.

The available solution coupled with time tested, production proven ways and means is about as good as we can get. And that is not very good, but it is livable and people value that a whole lot more than is given credit for.

Bad things are gonna happen no matter what, right?

Humans doing the messy human works are important. It ain't cheap. Never was, and for sure isn't now. But when we do that work, people do get options and overall harm is reduced, but more importantly, consent, acceptance, compliance all go up.