[jjav]

> Uber drivers cancel, too, of course,

Or never show up. Twice with uber (I'm not a frequent user, so this is a high percentage) the driver never showed up. The app didn't let me request someone else until a very long timeout (don't remember how long). Good thing I wasn't going to a flight or other time-sensitive trip on those times, but waiting around in the dark in an industrial park, not so fun.

Pre-uber I'd reserve cab rides to a relative remote area and not once was there a delay or missed pickup.

[prepend]

> Pre-uber I'd reserve cab rides to a relative remote area and not once was there a delay or missed pickup.

I wish I had your experience. Pre-Uber, I had a 75% cancellation rate with car services to the airport. I live in a suburb about 45 minutes away from the airport. Car services would frequently just not show up. I would call, they’d say to wait and I would get the runaround.

I think it was due to manual scheduling.

Uber is much better in that I don’t think I’ve ever had a cancel when going to the airport. But I’ve had many cancels when using it around town. It’s very frustrating and I wish Uber would do something about it. Lyft seems the same to me.

[visarga]

Recently happened to me twice in a short span. After I was assigned the driver, the car was just sitting there for ten minutes. Then it suddenly started approaching and it arrived in 5 minutes, there was no traffic.

I believe they were waiting for me to cancel and have me take the penalty, but I was purposefully not giving up this time. Or they just wan to pick and choose their orders and have no way to cancel an unwanted trip.

Another time the driver came and passed me and went to a different location without stopping or answering messages. I was just watching the car get further and further away.