[throwaway9870]

I bought a Samsung Frame TV for my parents for a Christmas present. Dear lord what a mistake. So much software shit on that TV. After two hours of playing with it and Googling it, I still can't figure out how TO TURN IT OFF. WTF. Their customer support is worthless.

I would really think twice before I bought another Samsung consumer product.

[philjohn]

Hopefully you'll see this, my daughter has a frame TV.

You need to keep your finger pressing the off button on the remote until the whole thing turns off.

[taspeotis]

You turn it off with the power button? Good lord, how arcane.

[guipsp]

You need to hold it

[taspeotis]

Yes, I read the comment I replied to. You turn it off with the power button. By holding it.

[ahahahahah]

Yeah, I'd recommend you stick to things with simple mechanical buttons or something.

When you press the power button and it goes to art mode (effectively a screensaver) instead of turning off, most people's next step would be to try holding the power button. Barring that, the manual clearly describes these two different operations if the power button.

[sli]

> most people's next step would be to try holding the power button

You would do well to work in tech support for a few months because this claim is absolutely a complete fantasy.

[kayodelycaon]

As an experienced developer who has done way too much networking and home automation for my own good, it never would occur to me to hold the power button on a remote.

And now I just discovered my Apple TV actually has a control panel. You don't need to go two layers deep in Settings to put it to sleep. It never occurred to me to a long press on the home button would do anything. (Despite knowing long pressing on the menu taking you to the main menu.)