|
|
|
|
|
|
by izacus
1539 days ago
|
|
|
> Why do you consider giving someone what they paid for 'abuse'? I consider changing good products to use emotional and marketing manipulation to make customers feel bad about not paying enough "abusive". Just like every other action that prioritizes maximum money extraction over paying customer satisfaction. It doesn't make for a happy society. |
|
|
This entire statement seems like a stretch. Do you also find it "abusive" that freemium products try to upsell premium features, or that a cloud storage service prompts you to buy more storage after you ran out?
>Just like every other action that prioritizes maximum money extraction over paying customer satisfaction. It doesn't make for a happy society.
By the same token, as a paying netflix customer I'm pretty dissatisfied that I have to pay $15/month. I'd be much satisfied and happier if it only costs $0.01.