[natch]

Please don’t lump Apple with Google on this. Apple has humans that answer the phone and help.

[pastage]

Who can not help you. Appstore policies are rife with catch-22, personally I have never had problems with Google but Apple has been a pain every time. I am unable to update a ten year old app because Apple think they know the 10k daily users better.

[rootusrootus]

> I am unable to update a ten year old app because Apple think they know the 10k daily users better

I'd be interested in hearing more details.

[natch]

If they can’t help you frankly the problem is probably with you or your app.

But who knows… what aspect of your users do you know about that Apple refuses to understand?

[tenuousemphasis]

> If they can’t help you frankly the problem is probably with you or your app.

Fanboy logic.

[natch]

Note they were not forthcoming with more details, so I’d say your conclusion is premature.