[natch]

If they can’t help you frankly the problem is probably with you or your app.

But who knows… what aspect of your users do you know about that Apple refuses to understand?

[tenuousemphasis]

> If they can’t help you frankly the problem is probably with you or your app.

Fanboy logic.

[natch]

Note they were not forthcoming with more details, so I’d say your conclusion is premature.