The current way Google is asking me to verify makes no sense. I don't know the password for the email, how do they expect me to go into that email and verify the code when I don't know the password.
> And how can they be certain you’re the owner?
I am already verifying the code from the SMS that Google is sending to the phone number on the account.
I know that there's no way to actually get this done, but I can verify that's it's my account.
I can verify that I'm the owner of the account Google has been sending the payments for AdSense.
I can verify by signing in from the usual devices that the account was previously signed in from.
Suggest me another sensible way, I'll do it because I'm the owner.
As an google employee at the time, i was locked out of my account - but i set up forwarding so i would still receive emails sent to the locked out.
Despite being an employee (which implies 1. they can verify my id, 2. they have incentive to solve my problem 3. there's some amount of trust due to my employment), support wasn't able to solve my problem and i had to remember my password i set up over a decade ago after many trials.
and pay wagons of staff to verify?
Google from the get go understood the rabbit hole of offering support to customers, and since most of their consumers don't pay, that's easy to make them accept there is no manual support.
I have no sympathy for Google, but it's always been that way, and, at least they did all they could to safety net people who can't remember their password by prompting to set an alternative/recovery address fairly regularly.
The current way Google is asking me to verify makes no sense. I don't know the password for the email, how do they expect me to go into that email and verify the code when I don't know the password.
> And how can they be certain you’re the owner?
I am already verifying the code from the SMS that Google is sending to the phone number on the account.
I know that there's no way to actually get this done, but I can verify that's it's my account.
I can verify that I'm the owner of the account Google has been sending the payments for AdSense.
I can verify by signing in from the usual devices that the account was previously signed in from.
Suggest me another sensible way, I'll do it because I'm the owner.