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by mwexler 1569 days ago
Just a vote for Zoho. It's a really impressive collection of integrated business tools. I keep discovering new things every time I check it out.
1 comments
adamfeldman 1569 days ago
The breadth of Zoho apps is incredible, the price is unbeatable, but the quality is bad enough to make it not worth it, as of late 2019.

I implemented the full Zoho suite a couple times at different companies, in 2016 and 2018-2019.

What hurt most are the endless papercuts on the core CRM tool. Ultimately the pains for my users weren't worth it.

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freedomben 1569 days ago
Is your criticism limited to the CRM tool? I've had nothing but great things to say about Zoho, but I haven't used the CRM tool. Are your criticisms for Mail?
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adamfeldman 1568 days ago
My criticism is all the "business" apps – CRM and Desk were the central pieces.

I haven't used the Mail app. My teams used Google Workspace for email etc.

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