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by quercusa 1576 days ago
As part of a team going through several overlapping onboardings right now, this is very attractive. However, performance is worrying. It takes almost 4 seconds for the home page to load (on a reload, with almost everything in cache) on FF 97 with Adblock Plus.
1 comments

Thanks for the feedback. Would really love to hear about what are the challenges with the onboardings you and your team are currently undertaking.

re: the website -- our marketing site and app serve very different purposes, regardless, we are in the process of overhauling our marketing site, so thank you for pointing that out!

It's possible that the site is hanging waiting for GTM to load.

Issues: Tracking deliverables across multiple customer divisions, having to go through customer-side project managers who don't understand the questions that are being asked, necessary documents spread all over the place, difficulty in slipping schedules as needed.

Good luck!

Thank you, super helpful and something we consistently hear (and have 100% dealt with). As you mentioned, all of these lead to delays, frustrations and ultimately under-delivering at a critical step of the customer journey

Really appreciate your comments and feedback, thanks again!