[jeffepp]

Thanks for the feedback. Would really love to hear about what are the challenges with the onboardings you and your team are currently undertaking.

re: the website -- our marketing site and app serve very different purposes, regardless, we are in the process of overhauling our marketing site, so thank you for pointing that out!

[quercusa]

It's possible that the site is hanging waiting for GTM to load.

Issues: Tracking deliverables across multiple customer divisions, having to go through customer-side project managers who don't understand the questions that are being asked, necessary documents spread all over the place, difficulty in slipping schedules as needed.

Good luck!

[jeffepp]

Thank you, super helpful and something we consistently hear (and have 100% dealt with). As you mentioned, all of these lead to delays, frustrations and ultimately under-delivering at a critical step of the customer journey

Really appreciate your comments and feedback, thanks again!