| Social Media rewards polarized, highly motivated points of view. This isn't a "both sides" thing, it's a human nature thing. These highly polarized posts never change anyone's minds. They only make people more motivated. It can be good to be more motivated, but the cost is driving a wedge between people who are differently motivated. So how can tech solve this? I have no idea, but people can help by having conversations with a few points in mind: 1. You can't change their mind. If your goal is to change someone's mind, you've set yourself up for failure. Facts don't change minds, yelling certainly does not. 2. You must listen. Try to hear principles that you share. Ask questions about what motivates them. 3. Speaking from shared principles and sharing personal stories can help build common ground. The problem? These things DON'T SCALE. I don't think this works except on a 1x1 or small group level. I really don't know how tech can address this. |
Many of us have been shocked at the sudden rejection of Classical Liberalism. Preference for free exchange of ideas, objectivity, debate, judging arguments without regard to who is making the argument.
I think those of us who were engaged in that intellectual world, never realized that most people are not invested in these values. So now that everyone has the capability to broadcast their ideas to the entire world, and consume ideas from anywhere in the world, the marketplace of ideas reflect the tribalism that was already there, but not as evident because "The Elite" controlled the discourse in the past.
Trump of course understood all of this intuitively. He almost exclusively debates people, not ideas, and many people responded positively and enthusiastically to that style of discourse.