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by yjftsjthsd-h 1660 days ago
What would you like them to do? Google couldn't retroactively make it possible to patch every phone on the planet even if they wanted to, and the phone manufacturers aren't likely to treat this as any more special than the other bugs that they aren't patching
5 comments

Well, I'd expect them to bring the phones into compliance with the law. Quoting section 22.921:

> Mobile telephones manufactured after February 13, 2000... must incorporate a special procedure for processing 911 calls. Such procedure must recognize when a 911 call is made and, at such time, must override any programming in the mobile unit that determines the handling of a non-911 call...

If a phone can't access 911, it's not legal. Frankly, it's an indictment of the system architects that this bug is possible at all.

But what if I as the user install software on my phone that isn't capable of calling 911?

I own the phone and I am able to install whatever software and whatever operating system I like. I don't want it to seem like I'm defending Google here, but should manufacturers really be responsible for the software someone installs on their portable computer?

Moreso than most, this regulation is written in blood. The reason this and other FCC 911 rules came about was that there were numerous cases of people trying to call 911 and failing due to software "issues". The FCC said enough and mandated that if it were possible to complete a call, the phone is required to.

Installing your own OS that intentionally doesn't support 911 handling would be in the "not possible" category just like a user who cut their antenna. For anything less than that, Google (and other manufacturers) are absolutely responsible for ensuring the 911 code path can't be disrupted. People have literally died from this.

So you are advocating to put anyone who has a rooted phone that doesn't get this dumb update to fix an issue with Microsoft Teams in jail?

Seriously, this sounds like a Teams issues. Google does by default incorporate what is required and it isn't until Teams takes permission from the phone app that an issue even occurs.

I don't think anyone is expecting google to patch every phone on the planet (assuming you mean every android device ever released). But they should be able to patch every phone of theirs including every old pixel and nexus.

And if they can't, they should make it clear to the user/owner that their phone isn't supported and that means that their lives or the lives of others could be in jeopardy as a result. In fact, perhaps their phones should have an expiration date and should just stop working after sometime. Or at least disable critical functionality that their required to be in compliance with (FCC regulations) since they've decided to no longer support the device. Moreover, this date and timeline should be clear from the point in time when you purchase the device.

Of course this could all be done by the network providers only allowing supported devices on their network, but we all know how that would end up.

This isn't just some bug, and if google wants to participate and be taken seriously in this industry, they should stand by their products and customers.

If they can determine that any phone in usage today running Android software may be prone to this bug they should issue an immediate recall on all devices. That's likely to be almost every Android device purchased in the past couple of years. This scale of recall is not without precedent.
I have a Google pixel 2xl, I guess I assumed people would get that I had a Google phone from the fact that I said I had a pixel...
Oh, sorry; I missed that and thought we were talking the general case. Yes, if Google is the OS and hardware vendor then they're out of excuses.
Isn't patching already possible through Play Services updates?
Yes, Google have been able to patch some system components via the store för some years now.

And this is an app issue anyway (Microsoft teams).