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by AlotOfReading 1660 days ago
Well, I'd expect them to bring the phones into compliance with the law. Quoting section 22.921:

> Mobile telephones manufactured after February 13, 2000... must incorporate a special procedure for processing 911 calls. Such procedure must recognize when a 911 call is made and, at such time, must override any programming in the mobile unit that determines the handling of a non-911 call...

If a phone can't access 911, it's not legal. Frankly, it's an indictment of the system architects that this bug is possible at all.

2 comments

But what if I as the user install software on my phone that isn't capable of calling 911?

I own the phone and I am able to install whatever software and whatever operating system I like. I don't want it to seem like I'm defending Google here, but should manufacturers really be responsible for the software someone installs on their portable computer?

Moreso than most, this regulation is written in blood. The reason this and other FCC 911 rules came about was that there were numerous cases of people trying to call 911 and failing due to software "issues". The FCC said enough and mandated that if it were possible to complete a call, the phone is required to.

Installing your own OS that intentionally doesn't support 911 handling would be in the "not possible" category just like a user who cut their antenna. For anything less than that, Google (and other manufacturers) are absolutely responsible for ensuring the 911 code path can't be disrupted. People have literally died from this.

So you are advocating to put anyone who has a rooted phone that doesn't get this dumb update to fix an issue with Microsoft Teams in jail?

Seriously, this sounds like a Teams issues. Google does by default incorporate what is required and it isn't until Teams takes permission from the phone app that an issue even occurs.