[AdmiralAsshat]

Glad to see that it was a positive view of the Linux bug reporters, rather than "Bah, I spend all my time fixing packaging issues from entitled Linux users who scream at me that the game doesn't work with their obscure, home-spun distro."

[atomicnumber3]

In a similar vein, I think the biggest value-add that Arch has over other distros is that it turns out having the filter of "can follow well written instructions through mildly tricky commands well enough to result in a bootable system" results in a community with a base level of competence, care, and patience that puts it at least two standard deviations above the other distros and at least four (I know how small the percentile is now) above just the general wash of garbage that you get when you Google for Windows issues.

It creates similar effects to the different credit card companies. Why would anyone accept Amex and its higher fees? Because they bring you higher value customers, sometimes dramatically higher value.

[simion314]

>In a similar vein, I think the biggest value-add that Arch has over other distros is that it turns out having the filter of "can follow well written instructions through mildly tricky commands

What is the value of "is competent enough to copy paste commands from a wiki?". Honestly I think the best bug reports might be because some Linux users probably understand C/C++ and can understand crash reports and error messages because they understand the system.

[dotancohen]

  > What is the value of "is competent enough to copy paste commands from a wiki?".

Because without that filter you are getting feedback from, at best, people who cannot even copy paste commands from a wiki.

[dathinab]

You might be surprised how many people are out there which can't even read a wiki close enough to follow instructions in it.

Plus in my experience a lot of Arch users don't just "copy past instructions" they also somewhat understand why this instructions are needed, the Arch Wiki is grate as a resource for setting up things when you understand what you do, but it's often terrible when you just want a step by step guide.

Any way the main benefit of Arch is that it's close to stable upstream repose, instead of sometimes lacking not just month but even years behind wrt. the version of libraries they ship.

[simion314]

>Any way the main benefit of Arch is that it's close to stable upstream repose, instead of sometimes lacking not just month but even years behind wrt. the version of libraries they ship.

There is a downside that most Arch users omit intentionally, when you get latest GNOME/App with the cool new bug fixes and cool new features you also get the new not cool bugs and the new redesign/feature removal. This can cause the system not to boot if the kernel/graphics driver is updated in incompatible ways.

LTS distros with years behind features is in many casea a feature many appreciate. 2

[dathinab]

I've been using Arch since ~8 years and at least for me updates breaking stuff is rare, and every time it happens there was a simple easy work around the problem (like downgrading for a day or two at which point the bug was fixed).

Through without question a major reason why the (few) problems I did ran into haven't been a problem was due to my understanding of Linux.

The is the misconception that Arch is bleeding edge, it's not. It's the latest stable releases of the software it composed of. And at least for my use cast the amount of headache it reduces by doing so far outweighs the amount of problems I ran into (which are in my experience few, and iff you have the necessary skills normally easy to work around).

[def_true_false]

Arch probably has a lower share of GNOME users than your average distro.

[heywire]

I’ve been using the Arch Linux Archive as a way to stick with a known stable system for a few weeks until I have time to dedicate to a system upgrade and correcting any issues that arise.

[NullPrefix]

Arch Wiki is so great enough that even users of distros other than Arch read it.

[simion314]

That is still a pathetic filter , "I know to read and I know to copy paste", I still believer that the good reports are not from the copy-paste ,I run Arch to be cool group but from technical people that run Linux(any distro).

[matheusmoreira]

> I know to read and I know to copy paste

You'd be surprised. I've seen many arrogant users try to install Arch and fail because they were literally incapable of reading and understanding the simple instructions written on the Arch Wiki. Even technical users of other distributions. Sometimes they use an installer and manage to get a working system with no effort... Only for it to stop working because they failed to read the news and some update required manual intervention. If I remember correctly, users are required to provide pacman output as a form of CAPTCHA in order to create an Arch Wiki account. They must prove they installed Arch in order to edit the wiki.

A certain degree of elitism is great, no matter the community. Arch Linux users are expected to be responsible for their own systems, it's expected that they will take care of it and maintain it. People who can't or won't do this are better off using something else.

[yjftsjthsd-h]

The bar can be as low as it wants to if it effectively filters people out. It's like how fizzbuzz is a terrible stupid test until you realize the shocking number of people who claim to be developers but can't pass it.

[simion314]

We would need to do a rigorous test though to see if this low bar is significant, you would have 4 groups of people

- Windows tech people(c/c++ developers) - Linux tech people(c/c++ devs and sys admins) - Arch non tech people that copy pasted instructions - any other OS or distro non tech people

then see if the Arch copy paste-rs are closer to non tech people or closer to tech people. The assumption is that since they can read instructions would create better bug reports, but is also possible they would be over -confident elitist-ic dudes that use weird packages and broke the program with their copy pasting of commands and installing garbage from AUR;

[terafo]

Yet, something like 95% of all desktop users can't do that. You, presumably, disproportionally interact with tech people. Typical office worker might encounter problem that requires terminal once in a year at which point sysadmin is called. And it`s not only about reading and copy pasting it's about ability to devote pretty large amount of attention to a task.

[yeetaccount]

For someone to find the wiki, read it and then attempt to solve their problem in a rudimentary fashion gets you towards the tail end of the bell curve. They might even follow up with you if you have questions.

[simion314]

Nah, is super easy to find the Arch wiki and the install instructions, Arch users will push you hard to it so is impossible not to find it, maybe you might find some honest person though to explain the downsides too.

[rpmisms]

I'm assuming you don't generally do front-end work, because many many users are complete [insert PC word for zero capacity for rational thought].

[simion314]

I do interact with customers, but I would rather get a bug report from a Kubuntu users that knows the difference between a compiler and a linker then from a 12 years old that managed to copy paste instructions into a command prompt.

[account42]

Being able to read and follow instructions is the main skill required to be a good bug reporter.

[Noughmad]

> What is the value of "is competent enough to copy paste commands from a wiki?"

Very high actually. You can tell them things like "please run in debug mode" or "please run with this command line flag" or even "please change this setting and retry". Even more basic, you can tell them to restart the game/program, or to reboot their computer, and then you can trust that they actually did it.

When dealing with a regular computer user, you can't assume any of these things.

[simion314]

From my real world experience on making desktop apps you want to get all the bug reports from all users, so you need to make it "1 click", This means add a menu /button to submit a bug report, then you popup a form where user fills stuff, you also send the log file where you collected info live OS version and other useful stuff plus the crash logs).

Same if you need to have the user run in debug mode you make it 1 click to enable/disable debug mode, usually though developers don't work directly with customers so then they don't put the effort to streamline the collection of quality bug reports.

[pxc]

> What is the value of "is competent enough to copy paste commands from a wiki?".

For a while, NixOS had examples throughout its manual, in the installation section, which did not together form a usable installation script, or even snippets within one. If you read the prose in the manual and used the examples as examples in the context of the prose, you'd be fine. But if you blindly copied and pasted all of the example snippets, the install would not complete.

You can watch someone ‘get filtered’ here: https://www.youtube.com/watch?v=QujRHErFG4w

The documentation has since been revised to make the examples copy-paste safe, which is a change I endorse because I see NixOS is a tool whose adoption I want to see grow and whose community I want to welcome and educate people rather than function as a super duper cool kids club whose that makes me feel special inside. But it does show how you could up the ante from the Arch case, if you really think exclusionary obscurantism is the way forward for projects you care about.

[dathinab]

There is a even simpler reason:

A lot of people gaming of Linux are either software developers or system administrators.

People buying a "Linux gaming system" are the rare exception, instead it's often "buy a powerful computer for use case X, and hey why not go for a slightly better/tweaked spec and also also game on it".

[matheusmoreira]

> buy a powerful computer for use case X, and hey why not go for a slightly better/tweaked spec and also also game on it

I'm a programmer and this is exactly what I do.

[anitil]

> Why would anyone accept Amex and its higher fees? Because they bring you higher value customers, sometimes dramatically higher value.

Why are Amex customers higher value? Is it because they're typically business cards rather than personal?

[tristor]

> Why are Amex customers higher value? Is it because they're typically business cards rather than personal?

That's probably a part of it, but the real answer is because an Amex is a charge card, not a credit card, which means that whatever is spent on it MUST be paid off in full at the next billing cycle. The net effect of this, is that if your customers are shopping with an Amex, they're people who /have/ money, or in the case of business cards they are acting on behalf of an organization that has money. Without writing an expository essay, it seems to be simply true that those who are more affluent also have networks and can bring people by word of mouth if you meet their expectations.

[rsanek]

Amex cards allow balances to be carried as long as a minimum is paid each month, just the same as with any other credit card. https://www.americanexpress.com/us/benefits/payment-flexibil...

The primary reason Amex customers are more valuable is because most Amex cards carry an annual fee, which only more affluent folks can afford.

[tristor]

Pay Over Time is a new "feature", which traditionally was not possible on an Amex card. Technically speaking, if we want to be pedantic, American Express is a banking and finance entity and offers many account types including typical credit cards (American Express Blue, any of the branded Amex like the Delta or Hilton Amex).

The traditional American Express card, though, is a charge card and not-withstanding the new Pay Over Time "feature", requires the entire balance to be paid in full every billing cycle. The entire reason they're popular with businesses is it provides an easy way to effectively do Net 30 payment terms without having to deal with POs and invoicing.

[tyingq]

WSL is somewhat similar in that installing it was harder than installing most other things on Windows. They've made it easier in Windows 11, and will probably continue that direction. I wonder if MS knows where that leads for them.

[rubyist5eva]

You can literally just do `wsl.exe --install` on the newest builds of Windows 10 and it enables the hypervisor feature and downloads Ubuntu in one command. AFAIK it's the same in Windows 11 (I'm still on 10 and don't plan on upgrading for a few years at least).

[tyingq]

Yes, as I mentioned, they made it easier only very recently. 09/27/2021, actually. And you still have to open cmd.exe or powershell with "run as admin". It is not as easy as installing, say, GitBash.

Also, some things are still under documented, or hard to do. Like that "wslg.exe" can be used to make Windows shortcuts to launch graphical programs. Or how to make various systemd things work (pid 1 is not systemd), and so on. Or how to add all the Windows fonts to the Linux distro. I'm saying they will likely improve all this over time.

[ajsnigrutin]

TBH, as a non-ubuntu (gentoo) user, i'm pretty sure, that all the packaging isues (for non-gentoo packages) are something that I, personally have to deal with, and not bother the original developer with.