[rpmisms]

I'm assuming you don't generally do front-end work, because many many users are complete [insert PC word for zero capacity for rational thought].

[simion314]

I do interact with customers, but I would rather get a bug report from a Kubuntu users that knows the difference between a compiler and a linker then from a 12 years old that managed to copy paste instructions into a command prompt.

[rpmisms]

And I would rather have either of those than a bug report from anyone I've had to teach to use a browser.