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by fighterpilot
1699 days ago
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Yep got locked out of Google for no reason and it was impossible to get in touch with a human. Extremely rage-inducing. There needs to be far better consumer protection on a government level with big tech (mostly Google and Twitter/FB, not so much Amazon or Netflix or Apple). Some of this is just unacceptable. I was reading one case of a person who had their name/image associated with a convicted rapist on Google and they couldn't get hold of a human to have it fixed. This kind of thing just shouldn't be allowed and there needs to be large fines going out. The onus should not be on a small time individual to fork out tens of thousands of dollars on a lawsuit. |
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Suing Google apparently does the trick in my country. Google fails to respond? Police shows up at their local office, arrests some executives and makes them 100% available for comment.
https://www.nytimes.com/2012/09/26/business/global/top-googl...
I wonder why the US doesn't do this. Tarnishing an innocent person's reputation by associating them with rape they didn't commit is obviously criminal. They MUST fix it. Doesn't matter how much it costs them either.
They also get plenty of lawsuits over images in the search results. Lawsuits over celebrity nude photos have made the news before. They were removed. A local Facebook executive was also detained after the company failed to disclose the contents of encrypted WhatsApp messages to drug trafficking investigators. To me this was major proof that WhatsApp wasn't lying about its end-to-end encryption.
> The onus should not be on a small time individual to fork out tens of thousands of dollars on a lawsuit.
Agree. Government should always provide free lawyers really. Not just for murder cases. Otherwise, only the rich will ever go to court and seek justice.