[curiousgal]

> consumer protection

Last I checked Facebook/Instagram/Gmail were free. If this had happened to someone with a paying Google Workspace account I'd understand but I hardly doubt willingly signing up to a free service grants you any extensive rights.

[fighterpilot]

It's not really free when I'm paying via advertising revenue. It's just indirect payment. I don't see a fundamental difference between paying $20/year and contributing $20/year in ad revenue.

Anyway the laws I was proposing wasn't so much for free account closure, it was more for things like false search results, impersonation, account hijacking. These amount to defamation and psychological abuse and these companies are allowing it to happen without providing any human customer service fix.