Let me clarify that I'm not talking about countries and people, I'm talking about language. For example, English language puts "please" every time you are telling someone to do something, in my language (Italian here), you don't do that. If you are not a good English speaker (like me), you suddenly become someone who gives commands to other people in a rude way.
> English language puts "please" every time you are telling someone to do something
As a native English speaker: no it doesn't. Whoever told you that was gaslighting you, a corporate-politically-correct shitheel, or both. (Or being sarcastic, or cargo-culting something they picked from one of the previous categories, or some other breakdown of communication.)
They are talking about the way people from these countries typically phrase things as a result of their native language, rather than trying to characterize the actual personalities of the people from these countries. We just add more friendly sounding little filler phrases in our speech and often phrase instructions/commands as requests in English. This doesn't make us fundamentally nicer or more reasonable, it is just a social convention.
Thank you for explaining that at my place :) I wasn't even referring to "Western" countries, I mean I come from Italy, which actually is a Western country, and when I read native English speakers I notice many differences that I'll never be able to reproduce