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The overall software quality has dropped markedly at Apple and the hardware more uneven since he left. Mostly on the Mac. The butterfly keyboard and how Apple handled it, were terrible. And macOS quality had gone down release after release. But I have never had any serious software or hardware quality issues with the iPhone, Apple Watch, AirPods or any other products. It seems that they had just lost focus on the Mac. However, the Mac seems to be rebounding. I have a M1 MacBook Air and it is stellar - probably their best new Mac in decades. Also, I haven't had many issues with macOS 11 so far. |
It's well known that Jobs was basically bored with the Mac and spent all of his time focusing on the iPhone.
This is where having a single visionary in charge of everything (including small decisions) breaks down. There are so many days in the week and you can't be everywhere at once.
Cook is the better CEO, and Jobs was the better founder / early CEO in my view. I'm thrilled with the M1, and I'm not sure that would ever be something Jobs would have developed.