These companies average users are highly technical developers, while facebooks users are from a much wider demographic.
It’s not really surprising to me that Facebook is writing comms that most users will understand right now, rather than publishing detailed post-mortems straight away. You have to speak the same language as your users initially in these comms.
Although I wouldn’t be surprised if we see a post-mortem in the days ahead, but Facebook probably will want to say why it happened (not just what happened, but why did it not get detected during testing, was the configuration change correct but there is an underlying bug on the routers etc) and what new mitigation’s will be put in place to stop it happening again, and these might not be known yet.
It’s not really surprising to me that Facebook is writing comms that most users will understand right now, rather than publishing detailed post-mortems straight away. You have to speak the same language as your users initially in these comms.
Although I wouldn’t be surprised if we see a post-mortem in the days ahead, but Facebook probably will want to say why it happened (not just what happened, but why did it not get detected during testing, was the configuration change correct but there is an underlying bug on the routers etc) and what new mitigation’s will be put in place to stop it happening again, and these might not be known yet.