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by markkanof
1726 days ago
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I'm not pushing back too hard on this idea, because in general you are likely right about almost anything, that most people don't care that much. However, I'm not sure that Apple really proved that most people don't want too many choices. The choice to buy an Apple computer could be for any number of reasons. Like for example, I really like macOS and the integration between my iPhone and my MacBook for things like iMessage. Anytime I've bought an Apple computer it's felt like I have to compromise on the hardware options, but I still do it because I like other aspects of the overall ecosystem. |
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What they want is to know they are getting a good deal and that they aren't buying a lemon, something that cannot meet their needs.
What Apple did is decide they should really distinguish on classes of identifiable hardware differences, eg. a better larger screen for a "pro" class, have good/better/best distinctions within that, and customization for those who are picky.
I assume the intersection between people who have particular hardware requirements and those who do not understand their hardware requirements is extremely small these days. Apple doesn't sell computers which really fall short these days, so I'm able to focus the conversation on usage, user-impacting hardware features, and long-term budgeting (e.g. planning even as far as the replacement for the machine they are buying)