[Socketier]

Exactly, it's similar to the media frenzy around the woman who got seriously burned by Mcdonalds coffee and sued them. The reaction was mostly incredulity and mocking her, but the reality was that the coffee was exceptionally hot for decontamination convenience (a corporate money saving measure) and the cup was insulated such that the average person wouldn't ever expect it to be so dangerous.

Best to withold judgments until get more of the facts are revealed.

[vlovich123]

I thought it was made so they could offer “unlimited” coffee but making it so hot increased the drinking time so customers were far away before finishing?

[Qub3d]

In the trial, McDonald's claimed that they served the coffee at that temperature because commuters would buy the coffee, drive to their destination, and then drink it, so the coffee was served in a manner to make sure it wouldn't be cold by then.

However, it came to light that their internal research found most people drink the coffee while driving. The primary reason has been speculated but of course never officially acknowledged as what you suggest.

[opo]

>... the reality was that the coffee was exceptionally hot for decontamination convenience

It sounds like that might not be accurate:

>...In 1994, a spokesman for the National Coffee Association said that the temperature of McDonald's coffee conformed to industry standards.[2] An "admittedly unscientific" survey by the Los Angeles Times that year found that coffee was served between 157 and 182 °F (69 and 83 °C), and that two coffee outlets tested, one Burger King and one Starbucks, served hotter coffee than McDonald's.[37]

https://en.wikipedia.org/wiki/Liebeck_v._McDonald%27s_Restau...

[Socketier]

Thanks, I'll have a read!

I'd like to note though that what ever the case, a beverage that she was expected to put to her lips managed to give her horrific burns. And there was, if I recall correctly, quite a few of the same case accident reports at Mcdonalds on record. She was the only one who ended up in high profile litigation though. I suppose my point is that she wasn't silly or unreasonable as the slow drip feed of facts led many people to conclude as they heard it.