Okay, riddle me this: I work in a restaurant. I hand a bill to my customers. They leave without paying.
But actually, how do I know they haven't paid? Maybe they gave the restaurant money ahead of time when I wasn't around, or they paid secretly behind my back...
Or they just haven't paid their bill and i don't need to dig into it further. i ask them. If they paid, they'll let me know.
If they have, I'll know. If I don't know, they likely haven't. If they have anyway, they'll tell me.
When I go ask questions on Stack Overflow I don't usually go "btw I work for XYZ, we are maintainers of A/B/C and contribute to D/E/F/G/H", no, because it's not relevant. Even though the maintainers of Linux tools very likely use at least one of A-H.
You're completely missing the point of my post(s).
If you're contributing back to the software somehow, you'll have a more direct line to the developers. I've worked around, with and in open source nearly two decades, I've never seen this not be the case for anyone whose contributions weren't insignificant.
If your issue is anything but trivial, you'll be going through channels where it is in fact obvious you have contributed back. Not stack overflow. For this issue it absolutely applies.
If you can prove to me that the original poster/company has significantly contributed to the utility in question, I'll buy you a pizza. Your choice of toppings.
Okay, for the specific tool, sure. I tend to view this more as an ecosystem thing, and wouldn't consider someone who contributes elsewhere as someone scorn-worthy "not giving back" even if they haven't touched my specific small piece of software before. We started with
> God forbid you disturb the automatic tests of a company who's using your software without giving you anything in return.
By that measure the reaction to KDE CI asking about this man bug would be the same: "fuck them, what did they ever do for us". Fair?
This of course would be different for the (all-to-common) example of someone barging in and making threats/demands, but that's not the case here. Someone asked a question, nothing more.
I get what you mean and i agree to some extent. With that said i think the general disdain is justified given that the absolute majority of people and companies do not in fact contribute back.
Those who do shouldn't feel targeted by such statements imo.