| >Google Analytics is free, although it is not. Google Analytics makes money off the personal data they collect from their customers. This isn't strictly true though. Google Analytics has a free and a paid tier with GA360, which is for larger businesses. More to the point, half of these aren't suitable for marketing decisions when you have multiple paid entrypoints to your site. The major, but simple, ones for marketing; * Channel Groups - being able to merge multiple UTM tags or referrers into a single channel for comparison * User Retention - even privacy first, it's important that you can track user activity onsite via a logged-in user ID. * Bot Removal & IP removal - Excluding an office from the GA stats is important to track actual users compared to your colleagues checking in on details. * Channel comparison for conversion rate - i.e. Google Ads vs FB Ads. Fathom seems like the top one from this, but it still doesn't have any of these features. It has self removal via the console, but that's not quite the same. The dashboard Pirsch shows doesn't show any of these features, and most of them seem to have filters, but no general comparison windows. Same for Umami. |
People who advocate for alternatives to GA I suspect miss this very crucial aspect of the service. When you have a long running site, especially one that has user accounts or conducts ecommerce, it can be dominated by automated traffic. The longer the site has existed and the more popular it is, the more this is the case.
I'm not even referring to legitimate search engine crawlers but the automated exploit bots, the spam bots, the people running site suckers, and who even knows how many other things people get up to for malicious purposes.
Any GA alternatives that rely on server logs is instantly never going to be a viable alternative. Alternatives that don't rely on logs still cannot do a sufficient job of weeding out the automated traffic. I have never, not even once, heard of a solution that can tackle this overwhelmingly critical problem.