[gunderson]

"your Gmail account is currently experiencing errors"

Is it just me or is this error message a bit annoying b/c it casts blame on my account, as if it's something I did.

how about "Gmail is having a problem".

[derefr]

"The particular node of our server farm that your account is hosted on is currently experiencing errors" sounds a little too technical to me. Also, "GMail is having a problem" might lead them to believe that, say, if they send email from their hotmail account to somebody else's gmail, they wouldn't get it.

[aneesh]

Better & more direct would be "We're having problems with your GMail account"

That way they take responsibility for it, rather than blaming the user, or blaming no one.

[cstejerean]

I like it, hopefully someone from GMail sees this thread.

[gunderson]

that's true, that is a good point.

[prakash]

once you have paying customers it's hard to say those things :-)

[nailer]

Customers pay with Google now, supplying them with private information and attention for their advertisements.

This is the same model almost every magazine and newspaper, where the cover price merely offsets a portion of the printing costs.

[SwellJoe]

Google does have paying GMail customers. It's $50/user/year for business class GMail.