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by piers 5456 days ago
Is this error message saying that the admins of domains should be able to turn on Google Profiles? But in fact they can't as it doesn't exist? Have I got that right?
2 comments

Yes, exactly.

No matter how many boxes of chocolates an admin receives, he/she will not be able to activate Google Profiles for his users... it just isn't possible.

It's been a known problem for quite some time, but now made much more noticeable via the introduction of Google+.

Not providing new features to the few paying customers Google has is a head-scratcher, but it's something most Google Apps admins have probably gotten pretty used to by now. Blaming these paying customers in front of their userbase takes this practice to a whole new level, chocolates or not.

Yes, the exact error message I get is this: "It looks like your domain administrator has disabled access to Google Profiles for your organization. If you think this is a mistake, you can get in touch with your admin. (And if you need help convincing them, try giving them a box of chocolates.)".

And to be honest, when I got to that link, I actually thought I may be able to activate it. But then I realized that the error message itself is the subject of this submission.

I got confused as well. I thought the Google App Gods had smiled down upon us and enabled profiles. But my happiness was shortlived.