[Perolan]

I had, and still have, a 2014 MacBook pro. I bought it used in 2015/16 but still paid near a grand so I babied it. Pushed it as a dev machine but took good physical care of it.

Eventually same or similar issue where it just wouldn't boot. I took it to Apple and they said they had to send it off somewhere else but they suspected gpu failure, they noticed some screen tearing and said they could do that for me no problem and warrantied it.

Got a call later that my MacBook had passed the gpu tests and they had to do more to figure out what was up. Another call and they said my MacBook had water damage and they wouldn't touch it. I called bs because they wouldn't have warrantied the screen if it had water damage, and also I babied the hell out of the thing. The person I was talking to said she was going to get to the bottom of it and would call back.

They replaced every component in the damn laptop, but only after it broke and they tried to take no fault. I'm never going to stop complaining about this experience but at least I still have this laptop for now

[totalZero]

I am having a similarly bad experience with a Late 2013 MBP after Apple screwed up a battery replacement and the charging port started overheating. I took it to various Apple stores multiple times (they wouldn't do the repair by mail). First time, they didn't even test the charging system; battery cycle count was the same when I picked it up. Second time, they gave the laptop back to me with the bottom cover screws installed in the wrong places. Third time, they tried to tell me it was a preexisting issue or maybe due to a third-party SSD. The people involved are very friendly but none of them seem to have any idea how a computer works, and they seem to care more about managing my expectations and making me disinfect the LCD with an alcohol wipe than they do about repairing a computer they damaged.

[brokenmachine]

I've seen so many comments online from people saying that Apple claimed there was water damage when they were sure that there wasn't. I bet there's something wrong with their water ingress detectors.